When the Citizens' Housing and Planning Association came to us looking to implement a new look for their website, they knew that they had a dated site that could look better and work better. They knew they wanted better mobile support, better usability, and better visitor retention.

What they didn't realize at the time was that their site goals could be realized best with an upgrade to Drupal 8.  Their site was an important resource for Massachusetts residents and businesses, but it had been built in a piecemeal fashion over the years. Data was not all linked, categorized, and displayed optimally.

The Challenge

We proposed upgrading from Drupal 7 to Drupal 8 along with the visual update. All data would not just be moved from the Drupal 7 to Drupal 8 site, but would be cleaned up and better categorized in the process.

CHAPA has worked with Charles River Web to both maintain existing sites and to develop and design a new site. No matter the project, CRW is a pleasure to work with.

They take the time to explain our options and even teach us how to do do things ourselves when appropriate. Their quality of work is always exceptional, and the website they helped create has been very well received by both the users and by our partners. As a small nonprofit, we rely heavily on the expertise of our website consultants while needing to balance affordability.

Erin Roussinova
Communications & Events Manager, CHAPA